What is the Singapore Airlines policy for missed flights? 
  • July 24th 2024
  • Travel tips
  • Travomint

What is the Singapore Airlines policy for missed flights? 

Familiarise yourself with the Singapore Airlines policy on missing flights. 

Missing flights is quite normal in the world of aviation, and it can be a daunting experience for someone if they are not aware of what to do. Missing a flight not only affects your traveling schedule but also causes you to lose your fare value. There are some essential things that, as a traveler, you must keep in mind, and if ignored, then your fare will be forfeited in case you have purchased a Singapore Airlines flight ticket and missed the flight for some reason. Please go through this guide, and you will find some interesting facts on Missing flights on Singapore Airlines. 

What is the Singapore Airlines policy for missed flights?

Knowing about Singapore Airlines guidelines is important for every passenger who is traveling. To understand the conditions that Singapore Airlnes has provided, please see the information below. Make it beneficial for yourself by learning about what happens when you miss a Singapore Airlines flight. 

  • People who have unfortunately missed their flight will be marked under the No Show Category. 
  • If the reason for your missing flight is explainable and falls under the missing flight norms, you may be rebooked to an alternate immediate flight at no cost or the lowest cost possible. 
  • In case the ticket that you have purchased is Economy Lite, then it would be considered as used by the airline. Hence, you may not get any refund for that, and your fare cost will be forfeited. 
  • Suppose one has missed their connecting flight due to a flight delay caused by the airline's side. Then, in that case, they are eligible to get a full refund or rebook at no cost to the next available flight.
  • In case the travel have pre informed the airline about not reaching the airport on time and gonna miss the flight within the 3 hours of prior to departure then Singapore Airlines rebooks you on the same route but there will be a specific amount have to pay as service fees. 
  • The Compensation or refund depends on various factors, and here, the reason for a missed flight plays an important role. 

Is there a fee if I miss my flight?

Yes, there is a fee that would cost you in case you miss your flight because of any reason that Singapore Airlines doesn't count as explainable or you have not pre-informed the airline about your missed flight. In case you have already submitted the form for the rescheduling of your flight, then in that case you will not be charged a no-show fee and will be rebooked on another flight. 

How do I reschedule my Singapore Airlines flight?

Either reschedule your flight or get a refund. These are the options available for you if you have missed your Singapore Airlines flight, and in case you have chosen to reschedule your flight, then there are online and offline ways that can be used, and both have been given below.

Online: If missing a flight is unavoidable, then you can simply reach siingaporeairlines.com and follow the below steps.

  • Once you reach it, go to the My Booking page and then cancel your flight by following the on-screen steps.
  • After that, you will find a rescheduling option. 
  • Use it and reschedule it accordingly.
  • Pay the fare difference as applicable and get new tickets.

Offline: You can reach the Singapore help desk at the airport or make a phone call at +1-833-727-0118 and speak to the representative about missing and rescheduling your flight. They will let you know the rules and make your request as soon as possible. 

Will I get compensation for the missed flight?

As per the Singapore Airlines fares terms and conditions, for people who have missed their connecting flight because of a flight delay due to any controllable reason as described under the Singapore Airlines refund policy, then you can claim a refund or ask them to reschedule their flight. Below are the compensation you will get in case of delays.

  • Depending on the flight route, if the flight was going to the destination 1500 km or less, then EUR 250 would be given as compensation.
  • For flights traveling within 3500 km and more than 1500 km, EUR 400 would be defined as compensation.
  • For those flights that are flying to a destination more than 3500 km, then EUR 600 would be reimbursed.