How do I track my lost baggage on Cathay Airlines?
  • August 5th 2024
  • Travel tips
  • Travomint

How do I track my lost baggage on Cathay Airlines?

Seek guidance to track lost baggage on Cathay Pacific Airlines.

Traveling to your selected destination with Cathay Pacific Airlines is always a memorable experience as they will provide you with different services and facilities to help you make your travel comfortable. Before or after completing your travel with this airline, if you find that you lost any of your property or misplaced your luggage, then you will need to report it to the staff as early as possible, and they will provide you a reference number through which you can track your baggage or get information about the updates. If you want to track your baggage with Cathay Pacific Airlines but do not have information about the modes, then go through the steps below.

How do I track my lost baggage on Cathay Pacific Airlines?

Different online and offline mediums are available to track your luggage with Cathay Pacific Airlines. Still, the most convenient way to track the baggage is by using the official website. This is because you will not need to connect with any representative; you have to use the website, and the online option of tracking the baggage over the website is available for 24 hours. If you do not have information about the process of tracking the lost baggage, then you will need to use the points mentioned below. 

  • Search for the official website of Cathay Pacific Airlines 
  • Now find the luggage section and tap over the track lost baggage section 
  • Then, fill out the reference number you will get when complaining about lost baggage and provide your complete name.
  • Further, you will need to choose the submit option, and then you can track your luggage.
  • Doing that will get you the email about successfully tracking the baggage.

Can I contact Cathay Pacific Airlines to track the baggage?

Yes, you can also reach out to the customer service team of Cathay Pacific Airlines to track the baggage. While connecting with them, you will also get other information about the policies, the compensation you will get, the time to track the baggage, etc. All you need to do is provide your baggage tracking number to the representative, which you will get after making the lost baggage complaint. Still, different modes are available to communicate with Cathay Pacific to track the baggage, but the most convenient mode is using the call option. To communicate over call, you must use the points you need to go through the points mentioned below. 

  • Make the call to this number: 1833 9332244. 
  • Then choose the language in which you are comfortable to continue the call
  • Following that, you need to select the IVR related to the queries.
  • Doing that and will forward it to the expert.

Points to remember while tracing the baggage:

While tracking baggage, there are certain points that you will need to remember. These points will help you track the luggage more conveniently. However, in case you do not have information about tracking baggage, you will need to go through the below.

  • After you file a lost baggage complaint, the airline will provide you with a 10-digit code, a combination of numeric and alphabetic letters. You need to use that code to track the baggage.
  • The airlines will only accept lost baggage if the customer does it within 24 hours of missing the baggage.
  • After making the lost baggage complaint, the customer must wait 30 days to receive the baggage. If they do not receive the baggage within 30 days, they will have the option to apply for compensation.

With the help of the above details, you will know How to track my lost baggage on Cathay Airlines. Still, if you are looking for more details, then you can also approach the airline's official website or customer service.