What is the refund policy for Saudi Airlines?

Saudi Airlines provides flexibility to passengers whose plans have changed due to exceptional scenarios; the following person can cancel it and claim a refund without any issue. The refund policy has been made under the supervision of senior authorities so that anyone can get the refund within a few days without further deduction. Still, some policies need to be taken into consideration when applying for a claim at the airport. 

As per the refund policy at the Saudi airline authority, the passenger can claim the refund within 24 hours of flight reservation cancellation and get the complete refund in the original payment method without deduction of cancellation charges. 

On the other hand, if the passenger claims a refund after 24 hours of flight reservation, he or they receives the refund in the given account details but after deducting the cancellation charges. 

If the flight is canceled or delayed due to exceptional weather or technical fault, the passenger can claim a refund. The airline authority will process the refund and return the money to the account without deducting cancellation charges. 

In some exceptional scenarios, when a passenger's family member dies due to a medical problem, and the person cannot board the flight, the airline eventually cancels the flight and then provides the supportive document to the airline authority. After reviewing your records, the team will process the refund using your account details without deducting cancellation charges. 

What are the refund fees for Saudi Airlines?

Saudi Airlines' refund fees depend on the type of flight booked and the class allotted. The costs may vary according to the service provided by the airline authority. 

How much time does it take for Saudi Airlines to process the refund ?

Saudi Airlines takes around seven business days to refund the amount, and the time may vary depending on the type of payment used to purchase the flight ticket. If the payment was made through DD or cheque, then it will take more than usual time. 

How can I apply for a refund at Saudi Airlines?

You can apply for a refund at Saudi Airlines through the web or app; both are easy to do after getting access to them with just one click. You can receive the refund directly at the given payment details. Here's how you can do it. 

Saudi Airlines refund process through web 

Saudi Airlines provides a web service through which users can register and claim refunds at any time from their preferred systems. The process has been mentioned in bullet points for better understanding. 

• Open the official website of Saudi Airlines.
• After that, log in through the account, and the page will display.
• Choose the manage my booking option on the page, and the panel will open.
• Enter the booking reference number and surname on the manage my booking panel.
• Finally, the panel will show the flight details under that click on the cancel button.
• Following that, confirm the cancellation; now select the flight refund tab. 
• A refund will open, fill out the form with the necessary details and submit it to the airline. 
• The airline will be processed and returned within seven working days. 

Refund process through the Saudi Airlines app

Saudi Airlines app provides easy-to-use features that make it more feasible to cancel a booking and get a refund within a few taps. The app can be downloaded for Android and iOS. 

• Open the Saudi app on the phone. 
• Now tap on the log-in through credential. 
• On the app, tap the manage my booking and enter the details.
• At last, choose the flight details under that and tap on the refund form.
• Finally, please complete the form and submit it to the airline via the app.