What is the refund policy for Cathay Airlines?

Cathay Pacific always makes sure travelers reach their destinations comfortably without encountering any concerns about the airline's services and policies. For the same, they have framed different policies to clear out the confusion regarding different fields such as booking, cancellation , refunds, seat selection etc. Though chances of canceling flights are minimal from the airline's end, there are still some cases where flights are canceled, and travelers struggle to claim a refund. in those conditions, it becomes important to be aware of the crucial policies to practice them efficiently. In the following section, all the information regarding refunds is given in full detail. Read and proceed carefully.

Crucial refund policies for Cathay Airlines:

There are some important policies that must be followed by ticket holders who wish to receive a refund after canceling their bookings. The crucial highlights of the same are as follows:

• To get a full refund from Cathay Pacific Airlines, travelers must make sure that they cancel the booking and make a claim within the initial 24 hours of booking.
• They must be ready to face a deduction in the refunded amount if they claim a refund after 24 hours.
• In case of medical concerns, the traveler can cancel their reservation ahead of departure and expect a full refun if they inform airlines in advance.
• Refunds are only issued by Cathay Pacific for refundable tickets for unused portions of a trip.
• If you hold insurance for your Cathay Pacific tickets, then you can get a full refund.
• Whenever traveler's flights are canceled or delayed, they can claim the full money from the airlines.
• Travelers who have booked tickets using a travel code or voucher will get a refund in the form of travel credits.

Request a refund from Cathay Airlines online:

Travelers can always register their refund request online. They can make use of the online platform to register their refund request within the shortest time. These travelers are expected to carefully follow the online pointers mentioned below to continue with the approach:

• Visit the official Cathay Airlines website.
• Click on the manage booking option.
• Now you are expected to fill in your password and linked phone number to find your ticket.
• As you get your reservation you must cancel your ticket followed by selecting the refund option.
• As the refund form loads, you must fill in all the crucial details.
• Your reason for claiming a refund must be written in the message box.
• Now, you must like the crucial document validating your refund request.
• Finally, press the submit button.

Get in touch with Cathay Pacific to inquire about refund:

Travelers who fail to claim a refund online can also choose to connect with customer services to collect information regarding refunds and even to claim a request. They are required to dial the official phone number of the airline: 1 833 933 224 4 and they will find their call to be welcomed by an automated voice that will ask them to make a language selection. They must proceed with the other steps until they will find their calls to be received by a live representtaive. Finally they can mention their ticket information to cancel the booking and claim a refund. They must also mention their valid reason for claiming a refund.

How much time does Cathay Pacific take to refund money?

Once a refund request is filled by the ticket holder, it might take approximately 7-20 business days to receive a refund from Cathay Pacific . The time taken usually depends on the mode of initial payment. For instance, if you have chosen online mode to book tickets after your request is processed, it will take 7 days to get back your money. On the other hand, if you used offline mode, then time might stretch longer, up to 20 business days, to receive a refund. If it takes even more time, then you must check with your bank about the refund.

Conclusion: All crucial information about the refund is already given above. There are many incidences where travelers reach the airport and realize their fights are canceled; in those conditions, Cathay Pacific arranges other flights. If that does not suit travelers' needs, they can claim a refund even if flights are delayed for long hours; in those conditions also, travelers can completely cancel their booking and get back their money instead.