What is Etihad Airways' policy for missed flights? 
  • July 13th 2024
  • Travel tips
  • Travomint

What is Etihad Airways' policy for missed flights? 

Etihad Airways is one of the top airlines in the United Arab Emirates, providing outstanding services and the best policies. The airline is always ready to assist its passengers whenever they are stuck with a booking, baggage, flight cancelation, etc. However, there are times when they are helpless; one such situation is when you fail to show up at least 1 hour before departure and miss the flight, termed as a 'No-Show.'  In the article, we will discuss all the details, including Etohad Airays missed flight poliyc, No-Show penalty, etc; take a look to stay updated. 

What is Etihad Airways's Missed Flight Policy? 

  • You are considered a 'No-Show' if you fail to show up at the airport at least 1 hour before the scheduled departure and miss the flight. 
  • The Etihad Airways missed flight policy suggests you must reissue or refund all the bookings around 1 hour before departure to avoid a No-Show. 
  • A no-show penalty is applied if you cancel the booking within an hour of departure or cancel the booking and leave it open, but departure day was in the past. 
  • In case you miss the connecting flight due to Aircraft servicing, technical reasons, or something that is under Etihad's Control, the airline will, based on the terms and conditions, provide you with an alternate option on the Etihad flight or another airline to the original destination or first stopover. 

How much is the Etihad Airways missed Fight fee? 

If you don't show up at the airport within 1 hour of the scheduled departure, canacle booking within 1 hour, or miss the flight without canceling it, a No-show or missed flight fee applies. You must pay the missed flight or no-show fee, or else Etihad Airways may cancel your future bookings. If you realize the flight may be missed, inform the airline well in advance, and they may help to waive the fee. The missed flight fee is based on the fare rules, cabin class, etc. For higher classes , the airline may waive the fee, and for economy and nonrefundable tickets, you may need to pay the full ticket value as a no-show. You can talk to Etihad Airways customer service directly for the exact fee. 

What to do when you miss the flight? 

If you miss the flight or arrive late at the airport, immediately inform the airline. If possible, the airline may take necessary action to make you board the flight or shift you to an alternate or the next flight. However, a no-show applies if you cancel the booking late or after the flight departs. If you are an elite member or have a good reputation with Etihad Airways, the airline may waive the no-show fee and provide you with a refund for the unused ticket value. The airline may provide your travel credit for unused ticket value for refundable ticket holders. 

How to rebook the Etihad Airways missed flight? 

If you missed the flight, check with the airline to see if you can rebook. You can request the Ethad Team to allow you to rebook in case the fare doesn't allow it. Once done, here are the steps you can follow to rebook with Etihad Airways:

  • Go to the Etihad Airways website and find out Manage Booking section
  • Enter the reservation confirmation number and surname, and click 'Find my booking.' 
  • Select the ticket you missed and click on the 'Rebook' link 
  • Choose the next available date and follow the prompts to complete the rebooking 
  • Pay for the fee, and once done, you will get the confirmation email soon 

Conclusion: If you have a booking with Etihad Airways, make sure to reach the airport on time to avoid a no-show and missed flight. In case, for some reason, you miss the flight or cancel the booking within an hour of departure, immediately inform the Etihad Airways team, and they may help you with the alternate options if possible. Hopefully, you get all the clarity; speak to the airline directly or visit the Etihad Airways website for more information.