How do I track my lost baggage on Singapore Airlines?

Singapore Airlines provides digital platforms that provide web options to track baggage, which will give live updates on your preferred screen. The option is accessible and feasible through easy-to-use features, making it a user-friendly interface. You can track delayed and damaged baggage. Here's how you can track the baggage and the steps that have been mentioned below to make it more understandable. 

Delayed baggage track process 

• Open the official panel of the Singapore airline. 
• After that, move to the baggage service section and click on it.
• Now, the baggage portal will open, and you can click on the delayed baggage option.
• Fill in the file reference number (PIR) and last name at the portal, then click the go button.
• Finally, the page will show the latest information regarding the baggage status. 

Damaged baggage track process 

• Search for the official pane of the Singapore airline.
• Now, on the baggage portal, choose the damaged baggage tab. 
• Enter your flight reservation details ( file reference number and last name) on the page. 
• Following that, fill in the extra details regarding the baggage and make it specific so that the team can rectify the damage to your belongings.
• Finally, submit the request and get the status or update to the contact or bag information. 

Singapore Airlines' baggage compensation policy 

Now, when applying for a baggage claim, the question is, Does Singapore Airlines compensate for lost baggage? Yes, you may get compensation, but there is a set of terms and conditions or policies that need to be considered while applying for baggage compensation. 

As per the Singapore airline compensation policy, if you cannot find your baggage after seven days, you have been advised to contact the lost and found team by filling out the baggage claim form. This form can be easily retrieved from the web, and a claim can be quickly filed. 

Another way to claim the baggage is through a travel insurance form. The form will be advantageous if the respective passengers have a travel insurance policy that will cover the recent trips, and that will be accepted if you can make the claim against the travel insurance policy, which may help get more comprehensive insurance coverage. 

Singapore's damaged baggage policy.

Other than losing your baggage, if your baggage gets damaged, the following policy will help request a baggage claim. And prevent you from paying any extra charges. 

If the checked baggage arrived damaged, immediately make a report at the airport counter of Singapore Airlines. 

If the flight has arrived within 72 hours and that particular flight must be operated by Singapore Airlines, then submit a report through an online form. 

If the flight is operated by Singapore Airlines and the flight arrives at the airport after 72 hours then file a report through an online form that needs to be submitted within seven days of the flight's arrival. 

As per the policy, the airline authority will not be responsible for baggage damage or any normal wear and tear to the belongings that have been specified below:

• If the baggage gets cuts, scratches, scuffs, dents, and marks. 
• If there is damage to or loss of protruding parts such as straps, pockets, pull handles, hanger hooks, wheels, external locks, security straps, or zipper tabs. 
• If there is damage because of improper or overpacking, then that also is not the airline authority's responsibility will also not be responsible if the specific baggage has been accepted with a limited released tag, such as items retrieved or confiscated by the airport authorities or security staff. 

It has been advised not to put valuables, important documents, or money inside the checked baggage. Apart from this, no fragile or perishable items should be carried. 

How can I contact Singapore Airlines regarding my lost or damaged baggage?

You need to submit a search request at the SATS lost and found so that the team will try to find the baggage as per your given preferences. If it is not possible, connect with the lost and found team via toll-free number available 24 hours and seven days. 

For further baggage issues feel free to connect with the article and clear the doubts completely.